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Privacy Notice

Last updated: September 2026

GrassrootsHQ is a matchday planning and statistics tool for grassroots football coaches. This notice explains what personal information GrassrootsHQ processes, why it is used and the choices available to users.

Information we collect

Coach account information

When a coach creates an account, GrassrootsHQ may process:

  • name
  • email address
  • account and authentication information
  • teams created or managed through the account

Player information

Coaches can add limited information about players in their team:

  • player name
  • optional squad number
  • primary playing position
  • optional secondary playing position

GrassrootsHQ is intentionally designed not to require dates of birth, home addresses, player contact details, medical information or player photographs.

Match and football information

GrassrootsHQ processes information entered by coaches in order to provide matchday and season statistics, including:

  • squad availability
  • starting lineups and substitute appearances
  • fixtures and results
  • goals and assists
  • substitutions
  • player of the match
  • yellow and red cards
  • team and player statistics derived from this information

Technical information

GrassrootsHQ may process limited technical and usage information required to operate, secure and understand use of the service, such as browser and device information, application activity and diagnostic information.

Why we use this information

We use personal information to:

  • provide and operate GrassrootsHQ
  • allow coaches to manage their teams and matchdays
  • calculate team and player statistics
  • maintain user accounts
  • secure and maintain the service
  • diagnose technical problems
  • understand how the service is being used and improve it

Children’s information

GrassrootsHQ is designed for coaches and team officials rather than for children to create or operate accounts themselves.

However, because grassroots teams include children, some of the player information entered by coaches relates to children.

GrassrootsHQ therefore follows a data-minimisation approach. Coaches should only enter the player information required for the football and matchday features provided by the service.

Coaches must not enter sensitive or unnecessary information about children into GrassrootsHQ.

Who can see the information

Team information is intended to be accessible only to authorised users associated with that team and authorised GrassrootsHQ administrators where necessary to operate or support the service.

GrassrootsHQ does not sell player or coach personal information.

Service providers

GrassrootsHQ uses third-party technology providers to host and operate the service. The service currently runs on:

  • Vercel

    Application hosting and delivery, and Vercel Web Analytics, which counts page views without cookies and without identifying individual visitors. Vercel privacy policy.

  • Supabase

    Database hosting for the information described above. Supabase privacy policy.

How long we keep information

Personal information is kept only for as long as necessary for the purposes for which it was collected.

Your data protection rights

Depending on the circumstances, individuals have rights under UK data protection law in relation to their personal information. These may include rights to access, correct or erase information, restrict or object to certain processing, and obtain information about how their data is used.

Parents, guardians or players who have a question about player information stored in GrassrootsHQ should contact the relevant team coach in the first instance or contact GrassrootsHQ directly.

Deleting or correcting information

Coaches can correct appropriate team and player information through GrassrootsHQ.

For requests that cannot currently be completed within the application, users can contact GrassrootsHQ.

Complaints

If you have a concern about how GrassrootsHQ handles personal information, please raise it with GrassrootsHQ first so it can be looked into. You also have the right to complain to the UK supervisory authority, the Information Commissioner’s Office.